Work at the Aquarium Work at the Aquarium

Home > Employment > Housekeeping Associate

Housekeeping Associate

Part-Time, 20–30 Hours per Week; $10.25/hour

The Housekeeping Associate is responsible for maintaining the cleanliness of the institution at all times, both inside and outside. The position involves the use of mechanized equipment and various cleaning solvents and chemicals.

Currently we are seeking candidates who are available to work primarily between the hours of 3:00 p.m. to 11:30 p.m. daily. At times this shift may extend to 2:30 a.m. to cover our second shift and night events. In addition candidates must also be available to work a shift of 7:30 a.m. to 4:00 p.m., and 10:30 a.m. to 7:00 p.m. on an as needed basis.

The Housekeeping Associate’s Responsibilities Include:

  • Operating various mechanized cleaning equipment such as vacuums, polishers, buffers, etc.
  • Maintaining facility in a sanitary and infection-free condition through washing, cleaning and replacement of equipment and furnishings
  • Disposal of trash, waste, and other disposable materials
  • Handle various cleaning solvents, chemicals, etc.
  • Cleaning wash basins, mirrors and commodes daily
  • Checking areas for spills, water, etc. periodically
  • Using safety precautions in all housekeeping services
  • Shuttling mail between “dry” and “wet” sides using push cart or electric Gem car
  • Occasionally setting up meeting rooms in preparation for sessions or events

Qualifications

  • Ability to follow directions
  • Demonstrated ability to work successfully with teammates and independent of constant supervision
  • Must be able to work between the hours of 3:00 p.m. to 11:30 p.m. daily, occasionally until 2:30 a.m. Must also be available to work a shift of 7:30 a.m. to 4:00 p.m., and 10:30 a.m. to 7:00 p.m. as needed, and be available on weekends and holidays

Knowledge and Skills

  • Knowledge of basic housekeeping duties and procedures; previous housekeeping experience helpful
  • Maintaining and organizing supplies
  • Knowledge of working with cleaning chemicals, including MSDS protocol
  • Good oral skills
  • Ability to speak Spanish a strong plus

Interested and Qualified?

If you meet the requirements of this position, please complete a JOB APPLICATION form, which is also available from the Aquarium of the Pacific’s Information Desk. Please submit your completed application to .(JavaScript must be enabled to view this email address) with ‘Housekeeping Associate’ in the Subject line. You may also deliver it to the Information Desk or fax it to (562) 951-1669. The Aquarium of the Pacific is an Equal Opportunity Employer.

Security Officers at the Aquarium of the Pacific are responsible for controlling and maintaining a safe and secure environment both for guests and employees. A Security Officer is expected to display a sense of pride and professionalism that are indicative of an industry leader, visibly recognized through his/her actions and manner by co-workers, Aquarium staff, volunteers, contractors and guests.

The Security Officer Will:

  • Respond to medical emergencies, providing an appropriate level of First Aid care and CPR response within acquired certified scope of medical training
  • Answer guest questions and offer Aquarium operating information
  • Provide crowd management/control when necessary
  • Assume responsibility for any issues that pose a safety hazard to employees or guests and mitigate those issues as soon as practical
  • Complete all departmental paperwork including daily activity log and incident reports
  • Respond to and defuse any potentially hostile situations
  • Attend ongoing training for guard card and related subjects to enhance qualifications as a Security Officer
  • Operate CCTV surveillance system and conduct regular patrols of Aquarium property
  • Respond to assignments such as VIP and cash escorts
  • Perform other tasks as assigned

Qualifications

  • Must have a high school diploma or equivalent
  • Must speak fluent English; other spoken languages a plus
  • Guard Card mandatory
  • Previous customer service experience also a plus
  • Valid California driver’s license

Knowledge and Skills

  • Have a working knowledge of available resources including computer, telephone, radio, property surveillance cameras and alarm systems as trained
  • Ability to interact positively with guests in all types of situations
  • Ability to work in a fast paced environment successfully handling multiple tasks, such as daily activity log, key and radio control forms, vehicle deployment, lost and found and control of deliveries admitted onto Aquarium property
  • Ability to meet scheduled shifts. Day: 7:00 a.m. - 3:00 p.m.; Swing: 3:00 p.m. - 11:00 p.m.; or Grave: 11;00 p.m. – 7:00 a.m., including weekend and holiday periods

Physical Demands

  • Ability to stand/walk for long periods of time
  • Ability to sit for prolonged periods of time
  • Ability to lift up to 50 pounds
  • Ability to work inside or outside, in varying weather conditions
  • Ability to run

Interested & Qualified?

If you meet the requirements of this position, please click on the link below to “APPLY NOW.” You will be directed to our web application process, the successful completion of which is required for all applicants. There are THREE simple steps to this process, which is administered by Wonderlic, Inc.:

  1. You will complete a brief web application;
  2. You will attach or build your resume;
  3. You will complete the online assessment(s).

    Upon completion of all THREE steps, your submission will be forwarded to our hiring team for consideration. Thank you so much for your interest in the Aquarium of the Pacific! The Aquarium of the Pacific is an Equal Opportunity Employer.

APPLY NOW

Full Time, Eligible For Benefits

The veterinary technician will perform duties relevant to operation and application of the animal health care program under direction of the staff veterinarian.

The Veterinary Technician’s Responsibilities Include:

  • Administering or assisting with scheduling and administration of animal medical treatments as directed by the staff veterinarian within the limitations of the California Code of Regulations sections 2034 & 2036
  • Assisting with surgical procedures as directed by the staff veterinarian within the limitations of the California Code of Regulations sections 2034 & 2036
  • Performing husbandry care for hospitalized animals and completing scheduled animal treatments and treatment forms
  • Assessing and communicating any new animal problems that arise to the veterinarian on call
  • Performing laboratory and diagnostic testing as directed by the staff veterinarian
  • Participating in the educational programming at the hospital including updating signs and AV programs, public speaking, and guest interactions
  • Keeping the hospital and surrounding areas tidy, clean, and maintaining veterinary equipment and facilities in proper working order
  • Recording, filing and assisting with other office duties as required to support the animal health care program or approved research projects
  • Coordinating and supervising the work of any veterinary volunteers assigned to work the same shift
  • Coordinating and communicating all necessary information to maintain continuity in animal care and other duties with the full time veterinary technician (coverage notes, rounds notes)

Qualifications

  • Certification of passing the RVT examination, graduation from a veterinary technician training program, or bachelors degree in a animal related field plus 2 years of full time work experience as a veterinary technician
  • One or more years’ experience as an animal keeper or veterinary assistant at a captive exotic animal facility such as a zoo, aquarium, laboratory, or wildlife center. An emphasis on aquatic animal husbandry is preferred.

Knowledge And Skills

  • Working knowledge of husbandry skills for animal species including mammals, birds, reptiles, amphibians, fish and invertebrates
  • Basic understanding of veterinary technician skills including animal handling, animal medical treatment methods, familiarity with pharmacology and drug dosing
  • Ability to use common veterinary medical supplies and equipment for treatment, hospitalization, diagnosis and surgery
  • Ability to coordinate multiple tasks while adhering to a schedule
  • Excellent communication skills including comfort with public speaking and guest interaction
  • Adherence to the high standards of veterinary medical ethics and professionalism including the AoP social media policy
  • Basic computer skills including typing, word processing, electronic mail and Internet use

Interested & Qualified?

If you meet the requirements of this position, please click on the link below to “APPLY NOW.” You will be directed to our web application process, the successful completion of which is required for all applicants. There are THREE simple steps to this process, which is administered by Wonderlic, Inc.:

  1. You will complete a brief web application;
  2. You will attach or build your resume;
  3. You will complete the online assessment(s).

Upon completion of all THREE steps, your submission will be forwarded to our hiring team for consideration. Thank you so much for your interest in the Aquarium of the Pacific!

The Aquarium of the Pacific is an Equal Opportunity Employer.

APPLY NOW

FULL TIME, BENEFITS ELIGIBLE

The Group Sales Coordinator will be responsible for the accounting and operations of existing and new programs to major companies and group business.

THE GROUP SALES COORDINATOR’S RESPONSIBILITIES INCLUDE:

*Position has an accounting and administrative focus * Working closely with Sales Representative and Sales Manager to service new and established military, tour and travel and corporate accounts, including but not limited to: invoicing, payment processing, account reconciliation, renewing contracts, processing ticket orders, processing credit applications and mailing promotional materials * Maintain all order for all Group Sales budget * Generate codes for all Group Sales programs * Processing expense reports for the sales team * Completing weekly, monthly and yearly spreadsheets on revenue and attendance, including full analysis report * Processing all payments for consignment and prepaid accounts * Updating marketing plan and timeline regularly * Work with Sales Manager on Tour and Travel accounts, including contract renewals and follow up * Maintain conventioneer mailing utilizing convention calendars of the LA, OC, and LB Convention and Visitor Bureaus * Emailing daily recap to sales team of all projects completed and in progress * Reconciling accounts along with sending quarterly invoices and updating spreadsheets * Qualifying e-ticket accounts as they sign up for ticket program * Organize, develop, and implement quarterly eblast campaign to Southern California corporations on consignment, prepaid, eticket, and tour and travel programs. * Answering and responding to incoming calls and e-mails to the group sales department, including requests for tickets, coupons and information on discount programs * Supporting outside Sales Representative with administrative needs * Attending internal and external meetings as assigned * Other duties as assigned

QUALIFICATIONS

  • Working knowledge of Office Suite including Outlook, Excel, Word
  • High proficiency in MS Excel required
  • Ability to work with pivot tables a plus
  • Understand general accounting principles and aptitude to learn various accounting software programs required
  • Epicor knowledge and imaging software experience a plus
  • Ability to work in a self-initiating business environment
  • Bachelor’s degree or equivalent experience in sales, marketing, or business
  • An interest in environmental causes and marine life a plus

KNOWLEDGE AND SKILLS

  • Strong understanding of Accounting
  • Knowledge of budgets and reconciliation
  • Excellent organizational skills
  • Excellent written and verbal communications skills
  • Familiarity with the Southern California market, particularly corporate human resources and/or group sales

INTERESTED & QUALIFIED?

If you meet the requirements of this position, please click on the link below to “APPLY NOW.” You will be directed to our web application process, the successful completion of which is required for all applicants. There are THREE simple steps to this process, which is administered by Wonderlic, Inc.:

  1. You will complete a brief web application;
  2. You will attach or build your resume;
  3. You will complete the online assessment(s).

Upon completion of all THREE steps, your submission will be forwarded to our hiring team for consideration. Thank you so much for your interest in the Aquarium of the Pacific!

The Aquarium of the Pacific is an Equal Opportunity Employer.

full time, eligible for benefits

We have an immediate opportunity for an experienced supervisor in our fast-paced Guest Support Center.

Essential Functions
  • Daily Supervision of Guest Support Center
  • Provide outstanding service to all Aquarium guests
  • Working phones-taking various types of reservations (individual, group, school, member events, etc.), answering questions, providing information about Aquarium promotions
  • Assisting other departments and management by providing data on status of bookings and other Aquarium programs
  • Communicate and coordinate with other departments (education, membership, marketing) about upcoming events
  • Process Guest Support Center payroll
  • Collaborate with senior management on departmental goals and functions
  • Monitor quality of department
  • Responsible for the training and development of Guest Support Center staff
  • Assist Senior Management of Guest Services/Guest Support with staff scheduling of Guest Support Center
  • Diplomacy and discretion
  • Print large ticket orders for different Aquarium departments
  • Process requests for VIP/media/donation tickets
  • Monitor Telecorp statistics
  • Handle escalation calls
  • Draft and deliver performance reviews to staff members
  • Coach staff members as needed
  • Process mail
  • Uniform issuance and inventory management
Qualifications
  • Experience required in a guest support center or similar, fast paced, customer-centric, call center environment
  • Knowledge of Gateway ticketing system a very strong plus
  • Knowledge of Raiser’s Edge software a very strong plus
  • Thorough understanding of office systems including, phones, computers, mail processing machine
  • Strong understanding of office software applications including MS Word, Excel, Reporting tools, creating mail merge documents
  • Exceptional written/oral language skills and excellent grammar
  • Must be detail oriented and able to multi-task at an extremely high level
  • Must be exceptionally personable, patient, and able to work harmoniously with others in the limited space of a call center environment
  • Flexible work schedule required; available during weekends and holidays along with flexible hours
Interested & Fully Qualified?

If you meet the requirements of this position, click on the link below to “APPLY NOW.” You will be directed to our web application process, the successful completion of which is required for all applicants. There are THREE simple steps to this process, which is administered by Wonderlic, Inc.:

  1. You will complete a brief web application;
  2. You will attach or build your resume;
  3. You will complete the assessment(s).

Upon completion of all THREE steps, your submission will be forwarded to our hiring team for consideration. Thank you so much for your interest in the Aquarium of the Pacific! The Aquarium of the Pacific is an Equal Opportunity Employer.

Apply Now

The Aquarium of the Pacific is a not-for-profit institution.

Once you have been contacted by the Aquarium and a date and time have been scheduled for your job interview, you are welcome to prepare:

Job Application – complete this document and bring it with you to the interview. By completing this paperwork in advance, at your leisure, you will have an opportunity to be completely thorough and accurate.

Release and Disclosure Form – complete this document and bring it with you to the interview. The Release and Disclosure form grants permission to the Aquarium to proceed with a background check, which is an important step in our hiring process.

References – be sure to include references who are familiar with your work, and ideally have supervised you in past jobs. If your work experience is limited, teachers, advisers, coaches, and other youth leaders are often strong references – just be sure to provide accurate numbers at which they may be contacted.

Summary of Rights Notice – keep this notice for your records.

Note: To review and/or print the downloadable items, you must have Adobe Acrobat Reader. If you do not have Acrobat Reader, you may click on the icon to obtain your FREE copy.

Have you ever wanted to work among the fishes?

We truly appreciate your interest in employment at the Aquarium of the Pacific!

On this page, you will find postings of our currently available positions. For your convenience, we have made every effort to describe these openings thoroughly. If you are interested in and qualified for a particular opportunity, we invite you to apply for the position by following the instructions at the end of the posting.

If you are interested in volunteering, please call (562) 951-1659 or visit our volunteer opportunities page. We are looking forward to working with you.

Thank you again for your interest!